Privacy Policy
Last updated: September 2026 · Draft, pending attorney review
Bayou Claims Group ("we," "us") is a records-research service focused on Harris County, Texas excess-proceeds cases. This policy explains what information we collect, why, and what we do with it.
What we collect
- Information you give us directly — name, contact details, and case information, if you reach out about a specific case or apply for the attorney directory.
- Publicly available records we compile ourselves — court registry entries, case numbers, property records, and appraisal district data — which are already public regardless of our involvement.
- Basic website usage data (e.g. which pages are visited), used only in aggregate to understand what's useful on the site.
What we don't collect
We do not collect or store payment card information ourselves — payments, if any, are processed by a third-party payment processor, and card details never touch our systems. We do not request Social Security numbers as part of general case research; if a specific legal process requires one, that is handled separately and is never stored in our general records.
How we use information
- To verify and research excess-proceeds cases
- To respond to inquiries or attorney directory applications
- To improve the accuracy of our research process
We do not sell personal information to third parties.
How long we keep it
We retain case-related records only as long as reasonably needed to complete or close out a case, after which they are deleted on a regular schedule. You can request deletion of your information at any time by emailing info@bayou-claims.org.
Security
We use industry-standard safeguards — encrypted storage, two-factor authentication on our own accounts, and limited access to sensitive records — appropriate to the type of information involved.
Your rights
You can ask us at any time what information we hold about you, request a correction, or request deletion, by emailing info@bayou-claims.org.
Contact
Bayou Claims Group — info@bayou-claims.org
This policy is a working draft and has not yet been reviewed by an attorney. It will be updated as the business's legal structure is finalized.